Senior IT Analyst

Job Description

Cooper Lomaz

Job Title: Senior IT Analyst

Location: Bury St Edmunds

Salary: £35,000 – £40,000 per annum

Cooper Lomaz have partnered exclusively with a business based in Bury St Edmunds to source an experience Senior IT Analyst. This position will see you work closely with their corporate team, providing 1st – 2nd line support to their systems, and working with 3rd party venders to resolve tickets in a timely manner.

Role Overview:

You will be forming part of a team leading projects related to their cooperate systems and provide direct support during the project role outs. You will form a key part of the IT applications, with a focus of continuous improvement and development of the capabilities. This role will be heavily working with RPA and Power Apps.

Role Responsibilities:

  • Provide 1st and 2nd line support relating to the businesses systems
  • Form part of a projects team, providing hands on support, especially during deployments
  • Work with the wider IT team to ensure the continuous improvement of the systems, and aid the develop the systems
  • Provide configuration support, and assist with change and test on applications when needed.

Skills:

  • You must have experience working with RPA and Power Apps
  • You will have experience providing 1st and 2nd line support
  • You will have a background working with key business stakeholders
  • Experience working with Office 365, Active Directory, CRM systems
  • A proven background in working to SLAs, and able to think outside of the box to resolve technical faults
  • It is desirable to have a certification in ITIL

Salary & Benefits:

  • This position is available on a fully remote basis, however you must be within a commutable distance of Bury St Edmunds
  • The salary range is between £35,000 – £40,000 per annum
  • Sick pay
  • 25-day holiday, plus bank holidays

Interested in this role? – Apply Now!

To apply for this job email your details to cpont@cooperlomaz.co.uk

Consultant

Chris Pont

Chris Pont

IT Support & Infrastructure Recruitment Consultant