Key Responsibilities

• Serve as the client-facing functional lead, initiating and guiding functional requirements discussions.
• Collaborate with clients to gather payroll configuration details necessary to complete company workbooks.
• Identify discrepancies between client needs and project standards (products and processes).
• Work closely with the Product team to configure payroll solutions effectively.
• Validate payroll solutions and integrations during project testing cycles.
• Perform data validations within the payroll system.
• Coordinate defect resolution efforts with relevant teams.
• Facilitate knowledge transfer for ongoing application services to support payroll solution maintenance.
• Contribute to and maintain updates in the project plan.
• Support data mapping, data validations, and issue resolutions across systems.
• Assist in resolving integration issues.
• Provide support during user acceptance testing (UAT) and parallel testing phases.
• Define and implement workarounds for identified issues and coordinate resolutions.
• Oversee and support the transfer of knowledge to Delivery and Operational Payroll teams.

Requirements

• Proven experience in a functional consulting or analytical role within payroll outsourcing or payroll software.
• Strong knowledge and hands-on experience with the payroll processes and compliance regulations of the specified country (e.g., tax, legislation).
• Familiarity with the payroll implementation project lifecycle.
• Exceptional client-facing communication and interpersonal skills.
• Ability to articulate and document client requirements effectively.
• Creative and efficient problem-solving skills to address client issues or risks.
• Proficient stakeholder management with the ability to interact across various business levels.
• Capability to propose feasible, cost-effective alternative solutions.
• Proactive approach and strong problem-solving abilities.
• Proficiency in MS Office tools, including Excel, Word, and PowerPoint.
• Flexibility to work in a dynamic, global environment.
• Keen attention to detail.
• Excellent verbal and written communication skills.

Apply today for more information!