Recruitment is a commercial function. When roles are left unfilled, businesses lose momentum, productivity, and opportunity.

At Cooper Lomaz, we understand that hiring decisions are time-critical and business-critical. That’s why we operate to a clearly defined service standard that prioritises speed, clarity, and delivery without compromising quality.

Our 8-step promise sets clear expectations from the outset. It gives you visibility, accountability, and confidence that your recruitment process is being actively managed at every stage.

Below is our commitment to you.

Our 8-Step Promise

1. Connect Promptly
Contact hiring manager within 2 hours of receiving the job descriptions.
This ensures early alignment on priorities, timelines, and success criteria, reducing delays and miscommunication later in the process.

2. Start Shortlisting
Initiate the shortlisting process within 24 hours of receiving the job.
Early engagement with relevant talent maintains momentum and gives you a realistic view of candidate availability.

3. First Submissions
Submit at least two CVs within 48 hours after job qualification.
You receive qualified, relevant candidates quickly, allowing early assessment without unnecessary waiting time.

4. Complete Submissions
Provide a total of four CVs within 96 hours (4 days).
A complete, considered shortlist supports confident decision-making without overwhelming you with CV volume.

5. Interview Coordination
Organise and prepare candidates for the interview process as advised.
We manage scheduling and preparation to protect your time and ensure candidates are well briefed and engaged.

6. Rapid Feedback
Deliver candidate feedback within 2 hours of the interview.
Fast feedback helps secure strong candidates and keeps the hiring process moving in competitive markets.

7. Offer Management
Ensure a final decision on any offers within a maximum of 48 hours.
We manage expectations and communication on both sides to improve acceptance rates and minimise drop-outs.

8. Post-Placement Support
Offer support to both clients and candidates after placement.
Our involvement continues beyond the offer to support onboarding, retention, and long-term success.

This process is used by all of our consultants, ensuring a consistent level of service across every role, sector, and assignment.

At Cooper Lomaz, our 8-step promise is more than a process, it is a delivery standard. It exists to reduce hiring risk, protect your time, and ensure recruitment is handled with urgency, structure, and accountability.

If you’re looking for a recruitment partner who understands the commercial impact of hiring decisions and is committed to delivering against clear expectations, we invite you to submit a job brief today.